Jim Miller
SOFTWARE,
DATABASE AND I.T. SYSTEMS DEVELOPMENT AND MANAGEMENT EXECUTIVE - LEADER
Results-driven,
customer focused leader with information systems development, implementation,
and integration experience, and an expert in full-cycle project planning and implementation.
Successful in realigning and refocusing underperforming
departments to achieve greater efficiencies and productivity. Recognized for successfully managing high-caliber technical teams
and projects, consistently delivering complex large-scale projects on-time and
within budget. Possesses broad expertise delivering
the power of systems, applications, and client-server technologies to precisely
meet client needs. Keen strategic business-planning and assessment
abilities enhanced by strong leadership and team building skills. Practiced in
clarifying business requirements, performing gap analysis between goals and
existing procedures, and designing process and system improvements to increase
productivity and reduce costs.
|
PProject
Management |
PStrategic
Planning & Execution |
PExecutive
Presentations |
|
PRisk
Management |
PProject &
Delivery Methodologies |
PExecutive
Leadership |
|
PCustomer
Service & Consulting |
PBest Practices |
PSystem
Solution Architectures |
|
PProcess
Improvement |
PSoftware
Development |
PEcommerce |
EXECUTIVE-LEVEL EXPERIENCE
ClubCom -
Pittsburgh, Pennsylvania 10/2008
- Present
A division of Zoom Media Corporation: Worldwide
provider of out-of-home entertainment and advertising operations for over 3,500
worldwide installations, with offices in the United States, Japan, United
Kingdom, and Canada.
Vice President – Technology
Recruited to
turn around an underperforming department, building and leading a team of 18
internal and external resources to create, manage, and update all in-house
software and database systems as well as new software and systems
implementations. Act as technical liaison to satellite offices and major
customers and direct the completion of all system enhancement and modification
requests.
n Identified and
resolved critical functionality failures of an aging systems code base and
Terabyte back-end SQL Server database. Lead team to implement enhancements,
providing greater system stability and process integrity. As a result, key
customers in the US, UK, Germany, Canada and Australia were retained providing
for perpetuation of $500M+ in annual advertising revenue.
n Spearheaded
company’s migration and extension of advertising to the Internet and Internet
connected devices which helped to capture a larger portion of the $7B local and
national advertising markets.
n Coordinated and
managed data sharing and migration among several disparate localized and cloud
based systems in multiple countries.
Systems included Microsoft CRM, Microsoft Great Plains, Microsoft
SharePoint, eNCast and BMS. Results provided for savings of over 12,000
man hours annually and timely capture of over $2.5B in annual advertising
revenue.
n Led team charged
with converting Zoom Media’s Social Venue media players to the ClubCom player
for an annual operating cost reduction of over $750,000 in annual subscription
fees, accomplished under an accelerated timetable to accommodate subscription
renewals of existing player systems. Created an in-field conversion utility,
realizing an additional $250,000 cost avoidance.
n Added team
resources to develop, implement, and manage project plans for all major
software and system development projects, enabling communication of realistic
timelines of system enhancements to business users and customers and allowing
sales and marketing departments to proactively market new features to
prospective customers, capturing greater market share.
ITBS Inc. -
Pittsburgh, Pennsylvania 10
/ 2002 - 10 / 2008
Provider of computer software, database, and
business intelligence solutions for retail, wholesale, service and
manufacturing industry business segments.
Vice President - Software Development
Oversaw all
day-to-day activities of the company, with total P&L responsibility and led
strategic planning as well as financial oversight. Grew
customer base by leading executive-level presentations to capture the sale and
by establishing long-term business relationships via meticulous follow-up and
expert customer support. Areas of technical focus included all technology
needs evaluations, Request for Proposals (RFP), Request for Quote (RFQ)
responses, software requirements gathering, software functional specifications,
software development, testing, implementation, and software support.
n Lead team and
project managed the full design, rapid development, and launch of a customized
enterprise-level, multi-tier, and scalable accounting and inventory management
system. Implemented the system live on the customer site within 9 months and
included the conversion and migration of customer’s existing inventory and
accounting data.
n Project managed,
and directed system designs, testing and successful deployment numerous large
and small scale software systems and process modifications.
n Oversaw and
managed deployments and build-outs of business intelligence solutions utilizing
SQL Server Analysis and Reporting Services as well as MicroStrategy
implementations.
n Conceptualized,
built, and implemented e-commerce initiatives, which provided an additional
$250M in revenue in one year.
Rue 21 - Pittsburgh,
Pennsylvania 3
/ 2000 - 10 / 2002
Specialty retail clothing company with over 900
locations in the United States and over 5,700 employees.
Director of IT
Recruited to
design and build advanced multi-tier business intelligence information systems,
including a data warehouse, merchandise planning, and reporting systems.
n Built a data
warehouse of aggregated data, permitting systems development and reporting that
greatly enhanced merchandise selection and lifecycle, resulting in
significantly increased profits.
n Designed, built,
and implemented all advanced sales, planning, and reporting systems for more
efficient business analysis enabling a faster reaction time to capitalize on
trends and resolve issues before negatively impacting the business.
n Designed, built,
and implemented a highly flexible advanced promotional system providing an
easy-to-use interface, enabling setup of highly complex multi-parameter
promotions. With retrieval of promotional results, the system provided
real-time analysis capabilities.
A.S.A. Corp.
- Pittsburgh, Pennsylvania 2
/ 1998 - 3 / 2000
Provides advanced neural network predictive modeling
and statistical clustering software technology to financial institutions and
direct marketing establishments in the United States and Europe.
Manger of Software Development
Directed the
activities of 8 direct reports in all phases of the development and on-time
delivery of software products to meet client needs. Successfully launched 12 releases spanning 7 products, with direct
responsibility for the development and coding of 4 releases. Determined
the features and functionality to be included and created project plans to
track progress, ensuring milestones were met. Effectively carried out customer
support at a technical level and acted as liaison and Subject Matter Expert
(SME) during sales calls.
PROFESSIONAL EXPERIENCE
Kaufmann’s - Pittsburgh,
Pennsylvania 1992
- 1998
Department store retailer with over 2 Billion in
annual sales. A Division of May Corporation.
Manager of Information Technology
n Created and
built an advanced IT department to streamline data flow and analysis processes
which included business intelligence to make recommendations based on business
rules and algorithms unique to the industry. Built MS Access databases and
front-end systems which greatly enhanced data recovery and targeted analysis
capabilities, positively impacting a $500,000 million portion of the business.
Assistant Buyer - Electronics
n Successfully
developed and implemented aged inventory reduction strategy. Reduced aged inventory from nearly 10% to
less than 2% while maintaining markdown budget.
n Developed
application that generated accurate merchandise distributions which
incorporated complex distribution algorithms including poisson.
General Nutrition Corporation - Pittsburgh, Pennsylvania 1987 -
1992
Specialty retailer with over 4,800 retail locations
internationally and over 1.5 Billion in annual sales.
Buyer (Pittsburgh, PA)
n Assigned
categories produced +24% annual sales increase vs. company +6% annual sales increase
District Manager (Indiana)
n Successfully
increased district rank from 8th to 1st in one year.
Store Manager (Lafayette, IN)
n Successfully
increased store rank from 15th to 2nd in one year
CERTIFICATIONS
|
Project Management |
.Net Framework |
SQL Server
Administration |
|
SQL Server
Programming |
C# |
Visual
Basic.Net |
|
Visual Basic 6 |
|
MS Access
Programming |
TECHNICAL SKILLS
|
Operating Systems |
Windows 7,
2008 Server, 2003 Server, XP, 2000 (Server and Workstation), NT (Server and
workstation) LINUX, UNIX, MAC, IBM 370, AS400 |
|
Software |
Microsoft
Excel, Access, Project, PowerPoint |
|
Database |
SQL Server,
SQL Server Analysis Services, SQL Server Report Services, Oracle, SAS,
Microsoft Access, Lotus Approach |
|
Development |
VB.Net,
C#.Net, .Net Framework Visual Basic 4-6, VBA, SQL, C/C++, HTML, Java Script,
J Script, JAVA, PERL, CGI, Assembler, COBOL |
|
Network |
Wireless,
TCP/IP, Ethernet, Telnet, Token, Ring, NetBEUI |
|
Web Platforms |
IIS 6-7 |
EDUCATION
Bachelor of Science in Computer Science
Personal
Technical Achievements
Below is a
sampling of the projects which I personally and single-handedly
accomplished. This section is meant to
convey an overall assessment of my technical and personal project management
capabilities.
Large Scale
Projects
n Designed, built
and implemented advanced multi-tier business intelligence information systems
o
Data
warehouse utilizing SQL Server, front end applications utilizing VB.Net and C#,
custom reporting utilizing Crystal Reports and MS Excel
o
Built
Sales, Open to Buy, On Order Recap and OLAP business intelligence systems.
o
All
advanced systems tie into an AS/400 DB2 transactional database for source data.
n Successfully
designed and developed enterprise level Decision Support System – DecisionPOC ®.
Personally
responsible for design, development and implementation of new Decision Support
System product. Customer needed the product by September of
1998. The original project plan showed
completion by March of 1999. Revised original
project plan, designed a new product, developed the product from the ground up,
implemented at customer site on time. Utilized Visual Basic 5 to
write the front end. Used C for the exported Module. Exported module implemented on a UNIX System V
with a COBOL interface.
n
Designed,
built and implemented multi-dimensional advanced retail merchandise planning
system (VB.Net, SQL Server, AS/400 interface)
o
Automated
top-down and bottoms-up hierarchical planning
o
Incorporates
multi-dimensional product seasonal attributes
o
Planning
down to product sub-class level
n
Designed,
built and implemented new store assortment planning system for multi-billion
dollar company with over 2 million SKUs. (VB.Net, SQL Server, DB2 interface)
o
Source
data pulled from DB2 database and aggregated into SQL Server
o
“Offline”
analysis capabilities provided utilizing localized database
o
Multiple
plan scenario analysis capabilities
Mid
to Small Scale Projects
Utilized C#,
VB.Net, VB6, VBA, SQL Server, Oracle, MS Access and MS Excel to create and
enhance business process and intelligence solutions
n Designed, built
and implemented out-of-home multi-media, digital signage playback system
utilizing VB.Net, .Net (Dot Net) web services, SQL Server and XML
n Designed, built
and implemented .Net (Dot Net) e-commerce, business intelligence solutions
(VB.Net, SQL Server, XML)
n Designed, built
and implemented .Net (Dot Net) online financial reporting business intelligence
system (C#, SQL Server, MS Excel)
n Designed, built
and implemented .Net (Dot net) POS System online gift card sales and
fulfillment interface (VB.Net, VB6, SQL Server)
n Designed, built
and implemented .Net (Dot Net) restaurant corporate business intelligence
solutions (VB.Net, MS Access, MS Excel, SQL Server)
n Designed, built
and implemented .Net (Dot Net) retail promotion management and reporting system
(C#, SQL Server, MS Access, AS/400 interface )
n Designed, built
and implemented .Net (Dot Net) online order transfer and load system (VB.Net,
XML)
n Designed, built
and implemented consumer e-marketing business intelligence systems (VB6, SQL
Server, MS Access)
n Provided highly
advanced MS Access and MS Excel solutions utilizing VBA code-behind combined
with and leveraging application front-end functionality